Part of Ordlo Catalog Audit Pro Documentation
Fix Actions or CSV Export Are Missing
Check your licence is active at Ordlo > Catalog Audit → Licence. Re-enter your key and activate if it shows as inactive.
Conflict with the Free Plugin
Pro deactivates the free version automatically. If both appear active, manually deactivate the free “Ordlo Catalog Audit” plugin in Plugins → Installed Plugins, then reactivate Pro.
Audit Is Slow on a Large Catalogue
Disable irrelevant checks in Settings. Run audits during low-traffic periods for very large catalogues.
A Fix Action Isn’t Available for an Issue
Not all issue types have automated fixes — some require manual editing. Use in-catalog editing for those issues directly from the audit screen.
Getting Help
Include: plugin version, WordPress version, WooCommerce version, licence status, screenshot of the audit screen, and expected vs actual result.
