Part of Ordlo Xero Sync Pro Documentation
Ordlo Xero Sync Pro is built to work with standard WooCommerce and Xero. Here’s what it connects with and a few things to check if they aren’t talking to each other.
WooCommerce
The plugin works with WooCommerce 8.0 and above. It syncs customer billing details, order line items, shipping, fees, taxes, and payment information. It works with any payment gateway you have configured in WooCommerce, and handles both guest and registered customer orders.
Xero
The plugin connects to the Xero Accounting API to create and update contacts, invoices, and payments. It also reads your Xero chart of accounts and tax rates to fill the mapping dropdowns in Ordlo → Xero Settings.
Each store connects using its own Xero developer app. You’ll need to create an app at developer.xero.com, copy the Client ID and Client Secret into the plugin, and add the Redirect URI shown in the plugin back into your Xero app. See Getting Started for the full steps, or email info@ordlo.io if you need help.
Xero Webhooks
For automatic updates when a Xero invoice is marked paid, you can set up a webhook in your Xero account. The plugin shows the webhook URL and a delivery key in Ordlo → Xero Settings. Once configured, Xero sends a notification to your store each time an invoice is paid, and the matching WooCommerce order is updated automatically.
Your store needs to be on HTTPS for Xero webhooks to work. If that isn’t available, use the polling option instead (see Sync Triggers and Automation).
Compatibility Notes
- The plugin works with both the standard WooCommerce order system and High-Performance Order Storage (HPOS) if you have that enabled.
- Background syncing uses Action Scheduler, which ships with WooCommerce. If syncs appear to be stuck or not running, go to WooCommerce → Status → Scheduled Actions to check whether it’s processing correctly.
- Guest checkouts sync to Xero in the same way as registered customer orders.
